Wednesday, November 25, 2015

AMI Spotlight: Galloway Office PAR & Records Processor

The AMI Spotlight is shining on Linda (left), Records Processor, and Barbara (right), Patient Account Representative in the Galloway Office. 

As the Patient Account Representative (PAR), Barbara communicates with patients, insurance companies and physician practices to ensure that patients arrive for their procedure with the appropriate paperwork such as referral forms, pre-certifications and health history questionnaires. She also checks that each patient's procedure has received the appropriate authorization from their health insurance. 

Barbara has been working with AMI for over 17 years. She enjoys working with the Galloway Office employees because of the team effort given by everyone. Barbara knows insurance information can be confusing and overwhelming for some patients. Being able to help them understand it better is what she finds most rewarding about being a PAR.  When she is not working, Barbara and her husband Jim enjoy riding their truck on the beach and letting their dog Lola play in the ocean. 

Linda has been an AMI employee for two years and looks forward to seeing her co-workers every day. As the Records Processor, Linda is responsible for processing all image requests from patients and physicians. She also sorts and sends the office mail and answers the phone and directs the calls accordingly. 

In her free time, Linda enjoys spending time with her children and 5 grandchildren.

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